TRUSTED BY BUSINESSES SINCE 2010
Managed IT support and cybersecurity for Ottawa businesses.
NCDS CANADA Inc. provides managed IT support and cybersecurity for small businesses in Ottawa. We manage Microsoft 365, employee computers, networks, servers and backups, with direct support from experienced professionals who know your environment. No call centres. No runaround.
REQUEST A 15-MINUTE CONSULTATION CALL 613-703-3133One experienced team responsible for your complete IT environment.
NCDS CANADA Inc. provides ongoing IT management, cybersecurity and Microsoft 365 support for organizations with 10 to 50 employees.
- Built for organizations with 10–50 employees
- Direct access to experienced senior support
- Microsoft 365, cybersecurity and device management
- Networks, servers, backups and business technology
- Local remote and onsite support across the Ottawa area
Your business technology works better when one team understands all of it.
Your employees depend on Microsoft 365, computers, networks, servers, backups, cybersecurity and business applications working together.
NCDS takes responsibility for your complete technology environment, coordinates specialized vendors when required and gives your business one experienced team to call.
LEARN MORE ABOUT MANAGED ITManaged IT Support
Day-to-day support, monitoring and technology guidance.
Cybersecurity
Practical protection for your people, devices and data.
Microsoft 365
Licensing, security, administration and employee support.
Networks and Servers
Reliable, secure and properly managed infrastructure.
Backup and Recovery
Managed protection for Microsoft 365, servers and data.
Employee Lifecycle
Onboarding, offboarding, devices and controlled access.
Senior support. No call centres. No runaround.
NCDS is intentionally structured to provide direct access to experienced people who understand your complete technology environment and remain accountable for the systems they manage.
People Who Know Your Environment
Work directly with experienced professionals who understand your systems and your business.
One Provider. Clear Responsibility.
Microsoft 365, security, computers, networks and vendors managed as one connected environment.
Proactive Management
Monitoring, maintenance and planning help prevent recurring problems and costly surprises.
Local Ottawa Support
Support for established organizations throughout the Ottawa area.
A clear starting point. A plan built around your business.
Every organization has a different combination of employees, computers, servers, networks, applications and support requirements. We begin with a straightforward conversation, review what needs to be managed and recommend the appropriate level of service.
What business owners usually want to know.
Clear answers about working with NCDS, including business fit, monthly pricing, onsite support and changing IT providers.
HAVE ANOTHER QUESTION?Each managed employee price includes a Microsoft 365 Business Premium licence and the services listed in your selected plan. Your proposal confirms the users, devices, systems and support coverage NCDS will manage.
There are no separate onboarding fees. Your first invoice reflects the agreed monthly pricing, licensing and any additional services approved before work begins.
Not necessarily. Depending on your environment, your proposal may combine fully managed employees, licence-only users or a customized monthly service arrangement. We’ll recommend an appropriate combination based on the support each employee requires.
Additional computers, servers, onsite work, hardware, cloud infrastructure, projects and third-party services are priced according to the agreed scope. Your proposal identifies any services and costs outside the selected plan.
Every new managed-services agreement includes a 30-day satisfaction guarantee. If you decide during the first 30 days that the service is not right for your business, you pay only the month-to-month licensing costs incurred. The managed-services portion will not be invoiced, and there are no onboarding or cancellation fees.
A trusted partner for the long term.
“Their personalized approach has made a real difference in managing my IT needs, and I can always count on them for sound advice. If you’re looking for a reliable, long-term partner for IT solutions, I highly recommend NCDS.”
Ready for a more dependable way to manage your IT?
IT support, cybersecurity, Microsoft 365, networks, backups, hardware and technology planning work better when one provider understands the complete environment.
Tell us about your business and we will help you determine the right next step.